Skills Management for the Organization
Get more value from the technology you use. Focus employee skill growth where they need it.
Leveraging Profiles as an organization provides access for employees to explore our curated content. It's like buying a manual for each person and letting them all share notes.
As employees self-assess, they skill up on platforms for their own growth goals or as an aid to organizational platform adoption efforts and role-specific expectations.
Consider how an organization might engage with the Profiles platform... by time or effort as shown below.
Day 1:
Your subscription gives employees access to Profiles for commercial products (Power Apps, etc.)
Employees have a place to capture experiences and share with the organization.
- Discover features you didn't know existed.
- Uncover use cases in your org you didn't know folks were implementing.
- Find folks with skills you didn't know they had.
In "Harry Potter and the Half-Blood Prince" there's a Potions book that has user notes added - enabling the reader to produce superior results... Think of Profiles along those lines.
Is a Harry Potter reference too dated? ;)
Week 2:
Define organization-specific, product-specific roles.
Start from scratch, from existing roles, or leverage partner definitions.
"Profile" existing learning resources and content. Which courses or links address which roles and skills...
- Clarify roles and skill expectations to get folks on the same page
- Classify training content to get the right content to the right people.
- A bit more time investment, but more value down the road... Build that learning momentum.
"As a site admin, these are the skills we expect from you and resources to skill-up."
Actual lists of skills. No vague overview to misinterpret betweeen users, IT, and Trainers.
Define role levels ("Champion Level 1, 2, or 3") instead of generic categories.
Week 3 and on...
Build a "model" of skills, topics, roles, and resources for custom and internal applications.
Curate "Look Book" like content for platform usage at your organization.
Tools to make user adoption and platform adoption successful.
- Illustrate for users when and how to use platforms and specific features.
With commercial software you can leverage content from a variety of sources. With internal software you're on your own.
A structure for identifying content gaps can be key to meeting user needs.
Curated content +
Default skill models are built by product teams and community experts. Organizations can customize roles and curate content to their specific needs.
Starting with Power Apps
Microsoft Power Apps will be the first platform available to users.
This is the domain we work in.
Just about any technical platform or service (maybe more) can be modeled.
Let us know what platform you'd like to see added or if you'd like to help with the Power Apps skill model.
Want to help with the skill model?
Suggest other skill models
Profiles for individuals
Benefits for the organization build on individuals' self-assessments and self-driven upskilling.
Connect with us about use in business
Read more on Wes's blog: HERE